Refund & Return Policy

If something is not right with your order, contact our support team before sending anything back. We will help you with the next steps.

Return Requests

Return requests can be made within 30 days of delivery. Items should be unused and in their original condition when applicable, unless the item arrived damaged, defective, or incorrect.

How to Request a Return

Contact us with your order number and a short explanation of the issue. If an item arrived damaged or incorrect, including clear photos can help us review the request faster. Please wait for return instructions before sending a parcel.

Refunds

Once an approved return has been received and reviewed, eligible refunds are issued to the original payment method. Your bank or payment provider may need additional time to post the refund.

Damaged, Defective, or Incorrect Items

Please contact us as soon as possible after delivery if your order arrives damaged, defective, or different from what you ordered so we can review the issue.

Return Shipping

Return shipping instructions and any applicable costs depend on the reason for the return and your location. We will explain these details before you send the item back.

Your Consumer Rights

Nothing in this policy limits any rights you may have under applicable consumer protection law.