Shipping Policy

We work to move orders into fulfillment as promptly as possible. Processing and delivery times can vary by destination, carrier availability, supplier conditions, and order volume.

Processing

Orders are submitted for fulfillment after they are placed and payment is confirmed. Processing time can vary, especially during new-product launches, peak periods, weekends, holidays, or supplier delays. Any processing estimate shown during checkout or order updates should be treated as an estimate rather than a guarantee.

Delivery

Delivery time depends on the destination and shipping service used. Carrier delays, customs checks, weather, and other circumstances outside our control can affect arrival time. Any delivery estimate shown at checkout or provided after dispatch is an estimate rather than a guaranteed delivery date.

Shipping Costs

Available shipping charges, when applicable, are shown at checkout before you complete your order.

Tracking

When tracking is available, tracking details are sent after the order has been dispatched. It can take some time for the carrier's tracking page to begin showing movement.

Address Changes

Please check your shipping address carefully before completing checkout. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered fulfillment.

International Orders

Cross-border orders may be subject to local customs duties, taxes, or import charges depending on the destination. When such charges are not collected at checkout, they may be assessed by local authorities or the carrier.

Delivery Issues

If a parcel is significantly delayed, arrives damaged, or is marked delivered but cannot be located, contact our support team with your order details so we can review the situation and help with the next steps.